Privacy Notice

1. Introduction

Digital Manufacturing Ireland (Referred to as in this Privacy Notice “DMI”, “we”, “us, “our” etc) acknowledges its responsibility to comply with Data Protection practices which includes and is not limited to the requirements of the General Data Protection Regulation (“GDPR”) & the Data Protection Act 2018 (the Act). DMI is committed to protecting personal data of all stakeholders which includes and is not limited to customers, suppliers, employees, contractors and others from whom the organisation collects personal data.

This Privacy Notice applies to DMI’s Data Subjects (referred to as “you”, “Your” etc.), which include current customers, potential customers, potential candidates, visitors of the website (www.dmireland.org), visitors to the DMI facility, third parties and any interested parties.

DMI is committed to the protection of our Data Subjects Privacy rights. This Privacy Notice provides you with information related to how we process your personal data which includes:

• How we collect personal data.
• How we process personal data.
• How we share personal data.
• How we secure personal data.
• Data Subjects Privacy rights.

2. About Our Business

DMI is an industry-led national centre that enables Irish based manufacturers to access, adopt and accelerate new digital technologies which solve real world challenges and drives their future competitiveness.

3. How Do We Collect Your Data?

We collect personal data from you in several ways:

• Correspondence with us through our website.
• When you request information from us via telephone or email.
• Social media.
• Feedback surveys.

4. What Information Do We Collect?

DMI may process (collect, store, share, use & dispose) personal data that typically includes the following when you visit our:

• Personal data you knowingly choose to disclose that is collected on an individual basis:
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     - First Name & Last Name.
     - Job Title.
     - Contact information (email address, mobile numbers etc.).
     - Company information.
     - Country/Region.
     - Area of interest.
     - Job application information (details provided on your curriculum vitea).
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• Statistical data related to website usage on an aggregate basis.

5. How Do We Use The Information That You Provide To Us?

The section below outlines what DMI will use your personal data for:

• To contact you and answer any queries which you have raised in a website form.
• To address any other feedback which you send us in a website form.
• For internal record keeping.
• Recruitment purposes (if you applied for any of our open roles).

6. Consent

The section below outlines information related to your consent:

• By submitting your Personal data and/or using the website you accept the terms and conditions as outlined in the Privacy Notice in accordance with the Data Protection Acts 1988 to 2018, the European Communities (Electronic Communications Networks and Services), (Privacy and Electronic Communications) Regulations 2011 and the EU General Data Protection Regulation (GDPR).
• You may withdraw your consent at any time by contacting info@dmireland.org.

Please read the following privacy statement to understand how we use and protect the information that you choose to provide to us.

7. Sharing Personal Data with other Parties

We do not disclose, sell or distribute any personal data which you send to us to any Third Parties. We will share information with Third Parties in order to provide services to you. DMI will ensure that your data is protected. We may share your data with Third Party service providers in order to fulfil your requests with us. We take great care in protecting your data and use legal agreements to ensure that our service providers maintain strict confidentiality and security standards.

We will only share personal data to legal and regulatory authorities if we are required to do so by law and if such disclosure is necessary to comply with legal obligations or to protect our rights or the rights of others.

8. Hyper Links to Third Party Sites

Our website may, from time to time, contain links to and from Third Party websites. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). These Third-Party sites have separate and independent Privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

9. Cookies

DMI uses cookies with consent to collect information about our website visitors. For more, please visit our Cookie Policy page.

10. Retention

Personal data will not be held for longer than is necessary for the purpose(s) for which it was obtained as set out in this Privacy Notice or otherwise to comply with legal or regulatory requirements applicable to us.  

When your Personal Data is processed for meeting legal and regulatory requirements, we retain your personal data as it is set out by the applicable law.

Further details of retention periods for different aspects of your personal data are available by contacting us. In some circumstances you can ask us to delete your data: see Your Rights below for further information.

11. Automated Decision Making

We do not use any form of automation decision making in relation to your personal data.

12. Your Rights

You have the following rights to your personal data that we process:

• The right to object – individuals can object to us processing their personal data and we will either agree to stop processing or explain why we are unable to.
• The right of access – individuals can request a copy of their personal data we hold about you.
• The right of rectification – individuals can ask us to update or correct their personal data to ensure its accuracy or completeness.
• The right to be forgotten – individuals can ask us to delete their personal data from our records if it is no longer needed for the original purpose.
• The right of restriction – individuals can ask us to restrict the processing of their personal data in certain circumstances.
• The right to data portability – individuals can ask for the data we hold about them to be transferred to another organisation.
• Right to object to automated processing, including profiling – individuals have the right to object when a decision is based solely on automated processing of their personal data.

You can exercise these rights via our Data Privacy team. You can contact them at info@dmireland.org. When you contact us to ask about your information, we may ask you to identify yourself to protect your personal data.

13. CCTV

We operate Closed-Circuit Television (CCTV) at our Limerick premises. Cameras are located outside and inside the premises at various exit points, entry points and where required for security purposes.

The purpose for processing of personal data collected by the CCTV is for security and safety purposes. "The legal basis for processing personal data through the use of CCTV footage is Article 6(1)(f) of the General Data Protection Regulation (GDPR) - 'Legitimate interests'.

We recognise that the use of CCTV must be necessary and proportionate for the legitimate interest pursued, and that the rights and freedoms of individuals must be respected. We ensure that individuals are informed about the use of CCTV and their rights regarding the processing of their personal data through the use of privacy compliant CCTV signs or privacy notices. We also have appropriate technical and organisational measures in place to ensure the security and confidentiality of the personal data processed through the use of CCTV. Refer to DMI’s CCTV Policy for additional details.

14. International Transfers Of Your Personal Data

DMI only processes your personal data within The European Economic Area (EEA).

15. Security

DMI is committed to ensuring that reasonable measures (organisational and technical) are in place to secure the confidentiality, integrity and availability of personal data. Furthermore, DMI ensures we comply with generally accepted security measures to ensure security of personal data.

16. Accessing Your Information

You are entitled to see the personal data that we hold about you. On written request, we supply copies of your personal data, which you may have supplied to us using our website.  If you wish to obtain copies of this personal data, you should write to info@dmireland.org and ask that it provides you with an Access Request Form. Your request will be dealt with as soon as possible and will not take more than 30 working days to process. If you discover that DMI holds inaccurate information about you, you can request that we correct/delete that data.

17. Complaints

You also have a right to lodge a complaint with a Supervisory Authority. In Ireland this is the Data Protection Commission (DPC). You can contact the DPC via their website: https://www.dataprotection.ie/en/contact/how-contact-us.

18. HOW TO CONTACT US

If you would like further information about this Privacy Notice or our processing of your Personal Data, you can contact us by: Email: info@dmireland.org.

19. CHANGES TO OUR PRIVACY NOTICE

The content of the pages of this website is for your general information and use only. DMI reserves the right, in its sole and absolute discretion to do any of the following, at any time, without prior notice:

• Change the terms and conditions.
• Change the content and/or services available from the DMI website.
• Discontinue an aspect or service available from the website.
• Change the software and hardware required to access and use the DMI’s website.
• DMI reserves the right to amend this Privacy Notices in order to ensure that:
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     - This Privacy Notice is clear and easy to understand.
     - Any errors are updated upon discovery.
     - The Privacy Notice meets the relevant regulatory and legal requirements.
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Occasionally it may be necessary for us to make changes to this notice. When such a change is made, we will post a revised version online at the earliest opportunity. Changes will be effective from the point at which they are posted.

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This privacy notice was last updated in March 2023.